Services Declaration of Universitas Brawijaya:
Giving the Best Service to Achieve Service Users’ Satisfaction
Motto of Universitas Brawijaya :
“Join UB Be The Best”
Motto of Faculty of Cultural Studies :
Serve with RQR “Responsive, Qualified and Responsible”
Services Commitment of Universitas Brawijaya :
Determined to implement an integrated working system to provide the best service in order to actualize Universitas Brawijaya service users’ satisfaction of Excellent Services.
Ethics of the Services:
- Start with a smile, a salutation, and a greeting
- Tagging identity card (badge) is obligatory
- Be polite to UB service users
- Never be arrogant to UB service users
- It is not justifiable to provide services while smoking or communicating using mobile phone or other communication devices